Refund policy

Refund policy

Due to the nature of our preorder model and imported products, all sales are final.We do not accept returns, exchanges, or cancellations after an order is placed. However, if an item arrives damaged or incorrect due to our error, please contact us within 48 hours of receiving your order. We will offer a replacement or refund as applicable.To request a refund for a damaged or incorrect item, please provide clear photos and your order number by contacting us on WhatsApp or email.Note: We are not responsible for delays caused by customs, the shipping carrier, or third-party couriers.